Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather information you submit willingly. This includes your full name, company name, email, phone, delivery addresses, and your particular requirements for our floral services. We also collect payment details when you place orders, though payments are handled securely by our payment partners.

For corporate clients, we may obtain extra business data like company registration information, preferred delivery timelines, and budget needs to tailor our services to your organization.

Our site automatically gathers technical details whenever you visit, such as IP address, browser type, device specs, and your navigation path. We use this to enhance site performance and learn how clients discover our offerings.

How We Use Your Information

We primarily use your data to complete orders and deliver top-notch service. This covers processing orders, coordinating deliveries, crafting customized arrangements according to your requests, and communicating about your service needs.

We also use information to enhance our services and the user experience on our site. This helps us identify which corporate floral offerings matter most to our clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

CalmRiverGroup respects your privacy and does not sell your personal data to others. We share information only when needed to deliver our services or when required by law.

We may disclose necessary data to trusted service partners assisting us in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to safeguard your information and use it solely for the services they perform for us.

We might disclose data as required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and adopt suitable technical and organizational measures to safeguard it. This includes safe data storage, encrypted transfers, and restricted access to personal data within our company.

Although we deploy robust security measures, no online transmission method is completely secure. We continually enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights concerning your personal data. Depending on relevant laws, you may be entitled to view, rectify, erase, or limit the use of your personal data.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and learn how visitors interact with our site. Cookies assist us in remembering preferences and evaluating site performance.

You can manage cookie preferences in your browser. Note that turning off certain cookies could impact how the site works. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site might include links to third-party sites or services. This privacy policy covers only CalmRiverGroup and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Changes

We may periodically revise this privacy policy to reflect updates in our practices, offerings, or applicable laws. If substantial changes occur, we will adjust the "Last Updated" date shown at the top of this document.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Reach Out About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.